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We help businesses achieve
success by developing
their people.

Monthly Promotion

UNDERSTANDING EMOTIONAL INTELLIGENCE

The first 4 bookings get a 20% discount if payment is on presentation of invoice.

 

More Information
Over the past 20 years we have done this by…

  • DESIGNING PARTICIPATIVE TRAINING COURSES.
  • SATISFYING THE NEEDS OF THE CLIENT COMPANY.
  • PROVIDING QUALITY COURSE MATERIALS.
  • MEETING THE STANDARDS REQUIRED BY OUR INDUSTRY.
  • USING EXPERIENCED AND KNOWLEDGEABLE FACILITATORS.

Cheryl Carter is a small professional Accredited Training Provider who focus on facilitating intense small group training sessions.
We were established in 2000 and our emphasis is on promoting individual growth and development, whilst at the same time satisfying client requirements and industry standards.

We specialise in soft skills training and our expertise lies in Interpersonal Communication, Conflict Resolution, Project Management and Personal Development areas. We have a wide range of clients and we train across all levels in organisations.

Our in-class activities are driven by group discussions and exercises, individual assessments, role plays and videoed practical in-class presentations. ALL PoE’s ARE COMPLETED ON COURSE.
For summative assessments, learners are required to submit work related written assignments OR complete work related practical projects and presentations.

We offer courses in the following formats:

  1. Public Seminars – in class training at a hotel venue
  2. In Company – in class training on the client’s site
  3. Blended – a mix of in-class and online training – learner attends in class training AND Virtual Instructor-Led Training
  4. VILT – Virtual Instructor-Led Training

We offer a range of courses in Durban

Durban

Course Title July August September October November December
*Chairing Disciplinary Hearings 22
*Communicating Assertively 21 – 23 13 – 15
*Customer Excellence 25 27 3
*Effective Assessing 14 – 17
Emotional Intelligence 5 – 6 8 – 9
Managing Diversity 10 – 12
Motivate and Build a Team – 3½ days 26 – 29
*Powerful Presentations 8 – 10
*Preparing Disciplinary Hearings 21
Problem Solving 17 – 19
Project Management 24 – 26
*Supervisory Skills 19 – 20 24 – 25
*Time and Stress Management 29 – 30
Train The Trainer Plus Workplace Assessment 6 – 9 19 -22
Train The Trainer Advanced Plus Workplace Assessment 17 – 20

*THESE COURSES ARE ALSO OFFERED IN VILT OR BLENDED FORMATS

 

Ready to develop your staff?

Take your business to the next level by developing their skills.
Tel: +27 (0) 31 584 6527

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    Monthly Promotion

    UNDERSTANDING EMOTIONAL INTELLIGENCE

    The first 4 bookings get a 20% discount if payment is on presentation of invoice.

    COURSE CONTENT

    • What is EQ?
    • Understanding the concepts and principles of EQ
    • Understanding the EQ brain

    APPLYING EQ

    • Self-awareness, self-assessment and self-management
    • Developing social skills, learning to empathise and be sensitive to others
    • Self-motivation

    THE EQ LEADER

    • Leadership and EQ
    • Getting rid of negativity
    • Learning to negotiate to the benefit of all
    • Giving feedback and listening appropriately
    • Working with difficult people

    COURSE OBJECTIVE
    Understanding EQ and the impact it has on individual lives

    COURSE DETAILS
    NQF Level 5 – Grade 12 entry level
    Class size = maximum of 12
    Accredited with the Services SETA

    WHO SHOULD ATTEND
    Team leaders, team members
    Anyone seeking a deeper understanding of self + how EQ impacts on every aspect of our lives

    BENEFITS OF ATTENDING
    Understanding what EQ is all about
    Self-assessment and learning how to apply EQ in everyday life
    Using EQ as a leader to improve your leadership style

    TRAINING METHODOLOGIES
    Three options
    1. Two full days in class - @ a conference venue OR on client’s site
    2. Blended – 2 morning sessions in class, 2 morning sessions VILT
    3. VILT – 4 x 4 hours Virtual Instructor-Led Training

    Level NQF 5

    COURSE NUMBERS Maximum of 12 learners

    Download the course overview

    Register Now