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We help businesses achieve
success by developing
their people.

Monthly Promotions

ZULULAND COURSES

The first 4 bookings on each course get a 20% discount if payment is on presentation of invoice.

Train the Train

August 16th – 19th

 

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Emotional Intelligence

September 7th – 8th

 

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Over the past 21 years we have done this by…

  • DESIGNING PARTICIPATIVE TRAINING COURSES.
  • SATISFYING THE NEEDS OF THE CLIENT COMPANY.
  • PROVIDING QUALITY COURSE MATERIALS.
  • MEETING THE STANDARDS REQUIRED BY OUR INDUSTRY.
  • USING EXPERIENCED AND KNOWLEDGEABLE FACILITATORS.

Cheryl Carter is a small professional Accredited Training Provider who focus on facilitating intense small group training sessions.
We were established in 2000 and our emphasis is on promoting individual growth and development, whilst at the same time satisfying client requirements and industry standards.

We specialise in soft skills training and our expertise lies in Interpersonal Communication, Conflict Resolution, Project Management and Personal Development areas. We have a wide range of clients and we train across all levels in organisations.

Our in-class activities are driven by group discussions and exercises, individual assessments, role plays and videoed practical in-class presentations. ALL PoE’s ARE COMPLETED ON COURSE.
For summative assessments, learners are required to submit work related written assignments OR complete work related practical projects and presentations.

We offer courses in the following formats:

  1. Public Seminars – in class training at a hotel venue
  2. In Company – in class training on the client’s site
  3. Blended – a mix of in-class and online training – learner attends in class training AND Virtual Instructor-Led Training
  4. VILT – Virtual Instructor-Led Training

We offer a range of courses in Durban

Durban

Course Title July August September October November December
*Communicating Assertively 13 – 15 5 – 7
*Effective Assessing 2 – 5 1 – 4
*Effective Mentoring 27 – 28 2 – 5 1 – 4
*Emotional Intelligence 6 – 7 5 – 6
Managing Diversity 7 – 9 7 – 9
Management and Motivation 7 – 9 7 – 9
Motivate and Build a Team – 3½ days 21 – 23
*Powerful Presentations 10 – 12 9 – 11
Problem Solving 13 – 15 12 – 14
Project Management 17 – 19 9 – 11
*Supervisory Skills 24 – 25 23 – 24
*Train The Trainer Plus Workplace Assessment 19 – 22 18 – 21
Train The Trainer Advanced Plus Workplace Assessment 13 – 16

*THESE COURSES ARE ALSO OFFERED IN VILT OR BLENDED FORMATS

Richards Bay

Course Title July August September October November December
*Chairing Disciplinary Hearings 21 20
Communicating Assertively 3 – 5 12 – 14
Customer Excellence 14 21 9 7
Effective Assessing 26 – 29 20 – 23
Emotional Intelligence 13 – 14 7 – 8 1 – 2
Managing Diversity 10 – 12 19 – 21
Preparing Disciplinary Hearings 20 19
Problem Solving 17 – 19 19 – 21
Project Management 14 – 16 16 – 18
Supervisory Skills 14 – 15 2 – 3
Train The Trainer Plus Workplace Assessment 16 – 19 8 – 11
Train The Trainer Advanced Plus Workplace Assessment 27 – 30

*THESE COURSES ARE ALSO OFFERED IN VILT OR BLENDED FORMATS

 

Ready to develop your staff?

Take your business to the next level by developing their skills.
Tel: +27 (0) 31 584 6527

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    Monthly Promotion

    Train The Trainer

    The first 4 bookings get a 20% discount if payment is on presentation of invoice.

    Being an assessor/on-the-job trainer requires many skills. The most important skills are being able to plan for, prepare, deliver and facilitate group training and development sessions and activities. This accredited and aligned training course equips learners with these critical skills.

    COURSE CONTENT
    DAYS ONE - FOUR

    • Understanding SAQA, NQF, SETA’s, ETQA’s and the role of the assessor
    • Understanding the meaning of facilitation
    • Planning and preparing for the training session – the steps
    • Delivering presentations for training and development – presentations are filmed and act as part of the learner’s PoE
    • Planning group activities
    • Dealing with difficult learners
    • Facilitating group activities and learning sessions
    • Reviewing training - methodologies

    ONE MONTH BREAK
    DAY FIVE

    • Understanding SAQA, NQF, SETA’s, ETQA’s and the role of the assessor
    • Practical on-site work place assessment of the candidate facilitating a training session
    • Submission of completed Portfolio of Evidence

    COURSE OBJECTIVE
    To develop the skills to facilitate training and development sessions

    COURSE DETAILS
    ENTRY LEVEL: Strictly Level 4/Grade 12/Matric.
    Course is conducted in English - Grade 12 level.

    Class size = maximum of 10
    Accredited with the EDTP

    INDIVIDUAL LEARNING OUTCOMES – ALIGNED TO SPECIFIC OUTCOMES
    At the conclusion of this course learners will be able to:
    INDIVIDUAL LEARNING OUTCOMES – ALIGNED TO SPECIFIC OUTCOMES
    At the conclusion of this course, learners will be able to

    • Plan for a training session.
    • Identify critical areas of importance before the training starts.
    • Deliver presentations for training and development.
    • Plan for and facilitate group activities and learning sessions.
    • Design a review mechanism for training.

    ASSESSMENT CRITERIA AND METHODOLOGY

    • Portfolio of Evidence workbook – completed by the final day of the course.
    • Completion of post course written assignments.
    • Summative on-site work place facilitation of a training session.
    • Individual and group work exercises and presentations.

    TRAINING METHODOLOGIES
    4 days in class PLUS post course work place assessment

    Level 4

    COURSE NUMBERS Maximum of 10 learners

    Download the course overview

    Register Now

    Monthly Promotion 2

    Emotional Intelligence

    The first 4 bookings get a 20% discount if payment is on presentation of invoice.

    Simply being able to implement processes and procedures is not enough in business today. A person’s ability to interact with others, build relationships and respond appropriately to different situations is what will ensure success and respect in today’s business world.

    Understanding the role emotional intelligence plays in interpersonal and intrapersonal relationships in life and work situations will greatly enhance a person’s ability to communicate effectively with everyone.

    COURSE CONTENT

    EQ

    • What is EQ?
    • Understanding the concepts and principles of EQ
    • Understanding the EQ brain

    APPLYING EQ

    • Self awareness, self assessment and self management
    • Developing social skills, learning to empathise and be sensitive to others
    • Self motivation

    THE EQ LEADER

    • Understanding why knowledge and expertise is important in the relationship
    • Skills and techniques to be a successful mentor
    • Assessing the relationship and the personalities involved

    SETTING GOALS & MONITORING

    • Leadership and EQ
    • Getting rid of negativity
    • Learning to negotiate to the benefit of all
    • Giving feedback and listening appropriately
    • Working with difficult people

    COURSE OBJECTIVE
    Understanding EQ and the impact it has on individual lives

    COURSE DETAILS
    ENTRY LEVEL: Strictly Level 4/Grade 12/Matric.
    Course is conducted in English - Grade 12 level.
    SETA Services
    Class size = maximum of 12
    NQF Level 5

    INDIVIDUAL LEARNING OUTCOMES – ALIGNED TO SPECIFIC OUTCOMES
    At the conclusion of this course learners will be able to:

    • Understand the importance EQ plays in everyday life
    • Implement EQ in their interactions with people
    • Assess their individual styles and approaches

    ASSESSMENT CRITERIA AND METHODOLOGY

    • Full participation in individual and group exercises, discussions and role plays
    • Completion of Portfolio of Evidence work at the end of each Module
    • Completion of a Summative post course presentation/assignment on EQ

    TRAINING METHODOLOGY

    • One Day In Class - conference venue OR on site
    • Blended – 1 morning session in class,
    • 1 morning session VILT
    • VILT – 4x4 hour Virtual Instructor-Led Training sessions

    Level 5

    COURSE NUMBERS Maximum of 12 learners

    Download the course overview

    Register Now