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We help businesses achieve
success by developing
their people.

Monthly Promotion

EMOTIONAL INTELLIGENCE

13th to the 14th of April 2021
The first 4 bookings get a 20% discount if payment is on presentation of invoice.

 

More Information
Over the past 21 years we have done this by…

  • DESIGNING PARTICIPATIVE TRAINING COURSES.
  • SATISFYING THE NEEDS OF THE CLIENT COMPANY.
  • PROVIDING QUALITY COURSE MATERIALS.
  • MEETING THE STANDARDS REQUIRED BY OUR INDUSTRY.
  • USING EXPERIENCED AND KNOWLEDGEABLE FACILITATORS.

Cheryl Carter is a small professional Accredited Training Provider who focus on facilitating intense small group training sessions.
We were established in 2000 and our emphasis is on promoting individual growth and development, whilst at the same time satisfying client requirements and industry standards.

We specialise in soft skills training and our expertise lies in Interpersonal Communication, Conflict Resolution, Project Management and Personal Development areas. We have a wide range of clients and we train across all levels in organisations.

Our in-class activities are driven by group discussions and exercises, individual assessments, role plays and videoed practical in-class presentations. ALL PoE’s ARE COMPLETED ON COURSE.
For summative assessments, learners are required to submit work related written assignments OR complete work related practical projects and presentations.

We offer courses in the following formats:

  1. Public Seminars – in class training at a hotel venue
  2. In Company – in class training on the client’s site
  3. Blended – a mix of in-class and online training – learner attends in class training AND Virtual Instructor-Led Training
  4. VILT – Virtual Instructor-Led Training

Ready to develop your staff?

Take your business to the next level by developing their skills.
Tel: +27 (0) 31 584 6527

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    Monthly Promotion

    EMOTIONAL INTELLIGENCE

    The first 4 bookings get a 20% discount if payment is on presentation of invoice.

    Simply being able to implement processes and procedures is not enough in business today. A person’s ability to interact with others, build relationships and respond appropriately to different situations is what will ensure success and respect in today’s business world.

    Understanding the role emotional intelligence plays in interpersonal and intrapersonal relationships in life and work situations will greatly enhance a person’s ability to communicate effectively with everyone.

    COURSE CONTENT
    EQ

    • What is EQ?
    • Understanding the concepts and principles of EQ
    • Understanding the EQ brain

    APPLYING EQ

    • Self awareness, self assessment and self management
    • Developing social skills, learning to empathise and be sensitive to others
    • Self motivation

    THE EQ LEADER

    • Leadership and EQ
    • Getting rid of negativity
    • Learning to negotiate to the benefit of all
    • Giving feedback and listening appropriately
    • Working with difficult people

    COURSE OBJECTIVE
    Understanding EQ and the impact it has on individual lives.

    COURSE DETAILS
    ENTRY LEVEL: Strictly Level 4/Grade 12/Matric
    Course is conducted in English - Grade 12 level.

    Class size = maximum of 10
    Accredited with the SERVICES SETA

    INDIVIDUAL LEARNING OUTCOMES – ALIGNED TO SPECIFIC OUTCOMES
    At the conclusion of this course, learners will be able to:

    • Understand the importance EQ plays in everyday life
    • Implement EQ in their interactions with people
    • Assess their individual styles and approaches

    ASSESSMENT CRITERIA AND METHODOLOGY

    • Full participation in individual and group exercises, discussions and role plays
    • Completion of Portfolio of Evidence work at the end of each Module
    • Completion of a Summative post course presentation/assignment on EQ

    TRAINING METHODOLOGIES
    2 days in class.
    Available in VILT - 4 mornings

    Level NQF 5

    COURSE NUMBERS Maximum of 10 learners

    Download the course overview

    Register Now